Holiday Shield Pets Health Guarantee

What We Guarantee

• Your puppy has been examined by a licensed veterinarian, is current on age-appropriate vaccines and deworming, and is microchipped.
• We guarantee your puppy to be free from life-threatening congenital defects for one year from the date of pickup/delivery.
• If a genetic or congenital condition is diagnosed within the guarantee period, verified by two licensed veterinarians, we will offer a replacement puppy from the next available litter.

Buyer Responsibilities

• Schedule a wellness exam with your veterinarian within 3–5 days of pickup/delivery and keep all recommended vaccinations current.
• Maintain your puppy at a healthy weight with a quality diet, joint support, and appropriate exercise for growing bullies (no forced running or jumping on young joints).
• Provide routine veterinary care, including heartworm prevention, flea/tick prevention, and prompt treatment for illness or injury.

Exclusions

• Parasitic infections (coccidia, giardia, worms) treatable with medication are not covered.
• Injuries, neglect, abuse, accidents, or failure to provide routine veterinary care void the guarantee.
• Cosmetic concerns (ear shape, bite alignment outside severe malocclusion, size/weight estimates) are not guaranteed.

How to Submit a Claim

• 1) Notify usEmail [email protected] within 48 hours of any concerning diagnosis.
• 2) Provide recordsShare veterinary reports, test results, and contact info for both veterinarians confirming the condition.
• 3) Next stepsWe will review with our vet and coordinate a replacement puppy from the next available comparable litter.